
MAY 2021 │ USA
Charmin
BRB
We took on one of the biggest problems people faced working from home during lockdown: what do you do when you need to ‘go’ in the middle of a conference call?
Introducing BRB Bot, the world’s first digital doppelgänger that uses AI to take over for you on a business call when you need to… do your business.
Enjoy the Go.
And no one will know.

The Tech
BRB Bot works with conferencing software like Zoom, Google Meet, Microsoft Teams, and Skype. Before joining a video call, it asks you to record a range of reactions, like laughing, concentrating, rolling your eyes, taking notes, or fiddling with your earbuds. BRB Bot records these reactions using your computer’s hardware.
The AI
Once you switch on BRB Bot, it uses AI to analyze the conversation in real time. It listens for keywords, determines the mood of the conversation, and triggers the appropriate pre-recorded clip. Even if you’ve left to relieve yourself, BRB Bot will keep participating on the call for you, and no one will be the wiser.
Paid Integration
To demo Charmin BRB we partnered with the biggest streamers on Twitch. Because gamers spend hours livestreaming, now they could take a toilet break without cutting their video.

Impact
We knew we’d found a solution for a universally relatable problem, but we weren’t prepared for how well-received the BRB Bot would be. It instantly went viral, was the talk of Twitter, and was covered by countless major tech, business, news, and humor media outlets. Once the impressions were counted we had a very happy client: